The post of a customer support engineer is more on the technical side, and such posts require skills of solving technical issues ranging from software problems to hardware issues or issues with the internet connection. A good Resume Format will draw attention to technical knowhow of a candidate along with other capabilities like flexibility to adapt to different situations, working under pressure situations, hard working, ability to work independently without supervision, etc. Being a technical post, it also calls for proper educational background, so this should also be given proper place in the Resume Format. This will make the format more appealing and the final resume more impressive. Those who have prior experience must choose a Resume Format with special weight to professional experience together with the duties rendered and tasks successfully executed in previous jobs.